Ken Abrahams – CareCentrix

Janet Acevedo – Hedge Fund

Luis Acevedo – Major League Soccer

Jacqueline Anderson – Curtis, Mallet-Prevost, Colt & Mosle LLP

Kelcia Azevedo – Standard Chartered Bank

Vito Bacarella – UBS

John Barrie – Soros Fund Management LLC

Ken Beck – Société Générale

Gene Boniberger – Rudin Management

John Boyd – Liveramp

Christian Bryan – IAC

Chris Butterick – LinkedIn

John Buzzeo – NFL

James Camille – Blackrock

Katie Campofelice – LinkedIn

Robert Capua – Alliance Bernstein, L.P

Larry Charlip – Take-Two Interactive Software, Inc.

Jonathan Coun – Interpublic Group of Companies, Inc.

Daniel Crespo – Facilities Management Professional

Steven Daza – Uber

Jim Derasmo – AIG

Jay Feiertag – Fedcap Rehabilitation Services, Inc.

Emily Feld – Datadog

Gary Fescine – BlackRock

Sally Fisher – American Red Cross

Brian Foreman – IPG, Mediabrands Worldwide

Mark Freda – Soros Fund Management

Saeid Garebaglow – WeWork

Pamela Georges-Cohen – The CDM Group

Rick Goff – SiriusXM Radio

Stuart Goldberg – SiriusXM Radio

Paul Haley – Wolters Kluwer

Phillip Henry Jr. – Coty

Rosie Hobbs – Flatiron Health

Frank Horak – Arnold & Porter LLP

Kiley Larsen – Dentsu Aegis Network

Alex Liz – Duff & Phelps

Peter Lorenz – Kaye Scholer, LLP

Edward Luciano – Endurance

Michael McCabe – Bernstein Litowitz Berger & Grossmann LLP

Teri Meek – Skidmore Owings & Merrill, LLP

Andrea Megnin - Barclays

Ayda Melo-Taveras – WeWork

Rosalie Mignano – IMG Worldwide

Thomas Miner – Kaplan

Colleen Moran – NBCUniversal

Nancy Ng – The Rockefeller Foundation

Anne O’Driscoll – Young & Rubicam

Lorien Olsen – OnDeck

Katy Ostrander – The Community Preservation Corporation

Lawrence Palfini – Tiffany & Company

Daniel Pego – Con Edison of NY

Joseph Portelli – Marubeni America Corporation

Floyd Primavera – GroupM

Irving Ramos – Kantar

Michelle Reynolds – Robert Half

Marc Rubin – Moet Hennessy USA

Gabrielle Rubin Deveaux – BuzzFeed

Joe Russo – Conde Nast

Larry Sadler – AOL/Oath

Audrey Schultz – Pratt

Martin Sillen – Ogilvy CommonHealth

Lydell Simmons – E*TRADE Financial

Carl Thomas – Kaplan

Sherrylynn Trotta – Proskauer Rose LLP

John Vazquez – Verizon

Annette Vega – Comcast NBC Universal

Erick Velez – Yext

Richard Warner – Evercore

Brigitte Zaki – Apollo Global Management, LLC

Jill Zunshine – Hewlett-Packard Company

Michael Zwang – BDO

FM Spotlight

Michelle Reynolds – Robert Half

This month’s FM Spotlight is Michelle Reynolds, Senior Real Estate Director at Robert Half. Michelle oversees the delivery of more than 100 real-estate projects, annually. Her daily activities include leading real estate design and direction in the Americas as well as developing and maintaining space design, construction, and furniture standards. This also includes workplace strategy: delivering work environments that represent the company in a branded fashion and facilitates the ability to hire and retain valuable talent.

“Michelle Reynolds is a consummate professional and carries a wealth of experience in corporate real estate and strategic planning. That foundation will serve Michelle well as she embarks on her next chapter: leading Robert Half’s real estate design direction and project delivery teams throughout North America. In her new role, she will develop consistency and clarity of our workspace standards to achieve alignment with the Robert Half and Protiviti purpose, brand and culture. Michelle’s dedication to bettering herself, her team members and colleagues is inspiring and admirable.” – Trish Johnson, VP Real Estate & Workplace Services

What is one thing that no one knows about you?
“In my sophomore and junior years of college, I was one of 23 young women who founded a chapter of our national sorority on our campus. It took a tremendous amount of coordination and collaboration (and many, many hours of philanthropic and other important volunteer work) to seek out a national sorority that would come to our campus, meet us and want to ‘attach’ their good names to ours. We also needed to successfully influence the other national sorority chapters on campus to approve our mission. Looking back, it was an incredible learning experience in how to work as a team toward a common goal.”

How did you get into the Facilities/Real Estate field?
“In the early ‘90s, I started as a consultant assigned to the facilities department of Chase Manhattan Bank as a Project Administrator. Shortly after arriving, I was introduced to Chase’s corporate real estate team. The dynamics of the team drew me in – they really enjoyed supporting their stakeholders’ strategic real estate needs, as well as one another. I approached the head of the Corporate Real Estate department about transferring over, so I could learn the ropes and he agreed. He became a mentor and friend. Most of the industry relationships I have built are due to his introductions from those early career days.”

Tell us about a favorite project highlight.
“One of my recent assignments was relocating our Boston office and, aside from the standard due diligence and real estate protocols, it required stakeholder approval of a design that was a departure from our typical layouts. After multiple meetings, the design was approved; however, that was when the real work began. We implemented a change management program that was instrumental in bringing the employees along on our journey to a new, innovative design and workplace that enabled and empowered our employees to do their best work. That consistent communication and transparency led to the project’s ultimate success.”

What is your greatest success story?
“In a previous company, there was an opportunity to train and mentor young professionals in presenting projects to senior leadership. It was a chance to ‘learn how to lead,’ and it really resonated with me. From then until now, that opportunity led me from being an individual contributor to leading individual contributors and to ultimately leading managers of teams. To be able to help develop others in our industry, and see them thrive and advance, is an indescribable feeling.”

Tell us about a challenge or obstacle that you face in the Real Estate/Facilities world.
“Technological advances are so rapid, we continually look for ways to (i) incorporate those advances in our designs, and (ii) seek out best practices and lessons learned from other firms for ideas and inspiration. Gone are the days of static office space!”

What learning experience would you pass on to future FM’s?
“Learning about yourself, your strengths and where there is opportunity to improve are as equally important as learning the necessary skill sets to do your job well. Never neglect an opportunity to receive feedback, as difficult as it may be to ask for it. Self-awareness is one of the strongest attributes of a successful leader.”

Interviewed by Sonya Verny of IA Interior Architects, IFMA NYC Secretary