This month’s FM spotlight is on Richard Warner, Vice President of Facilities at Evercore. Rich oversees day-to-day services in all Evercore locations in the U. S. His overview of daily activities includes working with senior management to understand and anticipate business needs, as well as maintaining office spaces for each business unit within the United States. In addition, he has assisted in launching, moving, and closing offices for Evercore across the country. Through focused management he has reduced costs, improved the space utilization and working conditions, and returned capital for investment in core business activities.
“After working directly with Rich for seven years, he is a co-worker who I would consider, invaluable. He is always willing to go above and beyond to assist when needed. He is very thorough and knowledgeable in his current role and maintains professionalism, even in unpleasant situations, always remaining polite and kind.” – Yael Davis E.A. Advisory, Evercore
What is one thing that no one knows about you?
“Most people don’t know that I studied martial arts growing up and I really fell in love with the training process. My Grandfather was a black belt in Ninjitsu and would teach me and my cousin lessons in his Dojo after school. I really enjoyed the experience because studying martial arts taught me discipline, focus, and serenity. These are keys that I believe can help anyone be successful and that continue to push me forward each day.”
How did you get into the Facilities field?
“Completely non-intentional. I studied Marketing Management and Sales at NYC College of Technology, and quickly learned that wasn’t my cup of tea. After graduating- I was stuck in the world, and still trying to find my niche. Soon after, I started working for Chase, where I worked on data entry projects, conducted surveys, and led focus groups. When the opportunity presented itself, I continued pursing the banking field, and ended up working for a small hedge fund in Midtown. At the time, they were in the process of moving offices and I assisted in the project. They were so impressed with my time organization, focus, and project management skills someone from their organization recommended me to Evercore in 2004. I started off working in the mailroom and production center at first, but I knew in time with hard work and dedication, that my hard work wouldn’t be unrecognized. I have now been at Evercore for 14 years, and I am currently serving as the U. S. Vice President of Facilities. Cinderella got nothing on me!”
Tell us about a favorite project highlight?
“I have many highlights over my career, but I would have to say all of the office locations I’ve launched over the years. I have managed the launching and development of over 22 offices around the U. S. including Los Angeles, San Francisco, Chicago, Houston, Dallas etc.”
What is your greatest success story?
“My contribution to Evercore’s growth. Over the past 14 years I have been involved in the growth and the expansion of the company since 2004. I have seen Evercore grow from 50 employees to over 1,000 in a short time frame.”
Tell us about a challenge or obstacle that you face in the Real Estate/Facilities world.
“One of the biggest obstacles I’ve discovered in working in this field, is dealing with different people and their personalities. You must be or become a people person. Conducting yourself as a professional and having the soft skills to deal with people is very necessary in this business. Not everyone you encounter is going to have your same exact opinion or vision, but there is no greater feeling than being open minded with people and accomplishing goals by working together.”
What learning experience would you pass onto future FM’s?
“Don’t ever doubt yourself. Confidence and the desire to learn in this business goes a long way. Be confident in how you speak, conduct yourself, and interact with others. It goes a long way. Also, it’s ok to ask questions if you don’t know something. There is no such thing as a stupid question!”
Interviewed by Sonya Verny of Colliers International, IFMA NYC Secretary